All pieces are made to order so all sales are final. If you received what you ordered and it is not defective, we cannot accept returns.
General Shipping Info
Normally, we ship orders within 4 weeks, though many orders go out within 1-2 weeks from the date of purchase. Shipping and handling costs are calculated when you check out. Shipping is a flat rate fee of $4.99. Sales tax for New York State residents is calculated at 8.25% when you checkout. We ship USPS domestically and internationally. Domestically, shipping is USPS Priority Mail with Delivery Confirmation (which takes 2-3 days). You will be notified when the order is shipped along with a tracking number. Smoy is not responsible for any damages incurred by USPS. For international, shipping will be Global Priority Mail (which takes 3-5 days). I tried to keep the international shipping fee at a minimum, there is no tracking so I am not responsible for lost or damaged packages. If you would like tracking for an international package, Global Express is available starting at $18 and up. For Global Express, please email me at firstname.lastname@example.org.
Check and Money Orders
We'll gladly accept a check or money order for your purchase. Email us at email@example.com with the style, color, and size and how you want to pay, and we will continue from there.
For wholesale orders, please email us at firstname.lastname@example.org